[Remote] Trust among team members

Is building trust similar in the office and in the remote environment?

Trust leads to sharing and contributing, that’s why it is important to understand the importance of having high levels of trust in your team. In a research about “trust” (Sarker 2003), three layers of trust are identified: personality based, institutional based and cognitive based trust. Which one matters most and which one is something that managers can influence the most?

In the book entitled “Trust in Virtual Teams” (Wise 2013), Thomas Wise studies these forms of trust. We would pay more attention to the Cognitive Trust. It has been described with three dimensions: expectation, experience and knowledge. Managers should be aware of them, as trust in teams leads to higher cooperation and performance.